The annual Kidney PREM was postponed in June due to Covid-19. Following discussions with patients, clinicians and researchers, it has been agreed that the 2020 Kidney PREM survey will now be collected digitally from October for six weeks. This will ensure patients still have an opportunity to give feedback on their experience, will reduce the burden on the renal workforce, and reduce risk of infection through handing out paper surveys.
Last year 15,000 patients completed the PREM survey, however we are aware that not everyone will have access to a computer or smart phone, or feel confident completing the survey online. We encourage you to ask your friends or family for support if you need help filling out the survey online.
There is the option to leave comments alongside the full survey in order to recognise and capture the impact of COVID-19 on people’s experience, as well as give units further information on what they can do to improve patients’ experience.
We understand that results from the Kidney PREM 2020 may be different to previous years, but we hope your responses will be used for:
- Patient-centred quality improvement
- Research on the impact of COVID-19 on the experience of people living with kidney disease
- Future planning – by both renal units and national healthcare bodies / charities
- Testing the feasibility of online only PREM collection
The online Kidney PREM will be available in English, Welsh, Urdu and Gujarati.
Thank you for completing the survey, your views really matter to us.
What is PREM?
The Kidney PREM survey is co-ordinated by the UK Renal Registry and Kidney Care UK and has been created by patients and professionals working together to produce a report on how kidney patients experience care across the UK. It’s by listening to you and getting your feedback that we can make change happen and improve services. It does not include your name and has nothing on it that could identify you, so please feel free to answer as honestly as possible.