Kidney Care UK National Advocacy Service covers the UK, providing in-depth information, support and representation to patients, their families or carers, and local Kidney Patient Associations on a range of issues including:
- Chronic Kidney Disease
- Treatment options
- Dialysis Away From Base
- Benefits, grants and employment
- Emotional health & living well
The service often provides one-to-one help either over the telephone or where appropriate and required, in person and can be a gateway to the other Patient Support Services offered by Kidney Care UK – Grants & Counselling.
We do not give medical advice and we cannot visit patients at home.
As you would expect the service is sensitive, compassionate and confidential.
How to contact our Advocacy Service
If you wish to contact one of our advocacy officers please use one of the methods below. This will put you in touch with our team at head office who can refer you to the advocacy officer in your region.
Contact us: Online form
Email: [email protected]
Telephone: 01420 541424 (Mon-Fri, 9am-5pm)
What is advocacy?
Advocacy is all about taking action on behalf of people. Every week we receive hundreds of enquiries about benefits, housing, transport, dialysis choices, work and simply managing day-to-day life. We help patients to gain access to the right people, services and support, and to ensure every patient is properly represented.
We have a network of thirteen advocates spread throughout the UK, who are all trained not only to listen and advise patients but also to fight their corner to the best effect. This means being persistent, resilient and challenging when the need arises. We often act as a bridge between the patient and renal units, local authorities, The Department for Work & Pensions and local MPs.
I am so glad I picked up the phone that day. I had been a bit reckless with my medicine and my diet because I felt so helpless but with Rob’s help I was able to find my way.Tom Kidney patient
We currently have fourteen active Advocacy Officers, each responsible for a region of the UK:
- Matt Bassett - Head of Advocacy
- Ewen Maclean - Lead Support and Advocacy Officer for the Devolved Countries
- Lynne Cunningham - Advocacy Officer for East Scotland
- Liz Docherty - Advocacy Officer for West Scotland
- William Johnston - Advocacy Officer for Northern Ireland
- Linzi Isaac - Advocacy Officer for Wales
- Jo Bates - Lead Support and Advocacy Officer for the North of England
- Helen Richards - Advocacy Officer for North West England
- Carmen France-McGrail - Advocacy Officer for North West England
- Giulietta Whitmore - Advocacy Officer for the West Midlands
- Claire Joyce - Lead Support and Advocacy Officer for the South, London and East
- Sandy Lines - Advocacy Officer for the East Midlands and East of England
- Jonathan Bartley - Advocacy Officer for London
- Caroline Young - Advocacy Officer for South East England
- Trish Moroney - Advocacy Officer for South West England
Renal Social Workers
Renal social workers are qualified social workers who work in collaboration with other members of the kidney multi-disciplinary team in children’s or adult hospitals and dialysis units. They also have direct links with local authority social work teams and specialist charities.
Renal social workers are skilled in offering practical support and advice to children, young people, adults and carers living with kidney disease.
Find out more about how a renal social worker can help you.
How can a renal social worker help me?
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